It’s our responsibility as quality ambassadors to get developers to think holistically – from a user perspective, as well as positive and negative scenarios in which quality does not impact overall customer experience.
It’s straightforward. In the agile world, we need to tear down “them vs. us” silos, so every member of the team – product managers, developers, and designers – think like QA. The quality of the product should be everyone’s responsibility and not rest only on the shoulders of QA. We need to come together as ambassadors of our products to improve and move the business forward as a strong unit, and as fast as possible.